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Set Up and Manage SIP Lines

A line connects TelefonX to a SIP account. Open TelefonX › Settings … › Lines. TelefonX Free registers the first line; Pro can keep multiple lines connected at the same time.

  1. Click Add Line ….
  2. Enter a name such as “Office”, “Home”, or the location.
  3. Enter the Domain / Server, SIP Username, and Password.
  4. Select UDP, TCP, or TLS according to your SIP provider’s instructions.
  5. Keep Line Enabled on and save.
Field Meaning
Name Label shown in the dialer, calls, and menu bar
Domain / Server Host name or IP address, optionally with a port; no sip:// and no path
SIP Username SIP identifier supplied by the provider
Password SIP password stored in the macOS Keychain
Connection Default (UDP), TCP, or TLS · Encrypted Signaling
Hide My Caller ID Requests permanent caller-ID suppression; the provider or phone system must support it

The colored status shows whether a line is connected, connecting, unavailable, or disabled. Reconnect is available for failed or offline registration.

  • Drag the handle to reorder lines, or use Move Up and Move Down in the context menu.
  • Choose a Default Line for new calls.
  • Editing and deleting are disabled during a call.
  • Delete Line and Password removes the credentials. Recents remain and continue to show the line name recorded at the time.

Without Pro, only the first line in the order is active. Additional stored lines remain saved but locked. Move the desired line to the first position. If Pro expires during a call on an additional line, the call can finish before the line is unregistered. Eligible lines reconnect when Pro becomes active again.

Every line can use a built-in ringtone. Custom audio files require Pro. If a saved custom file is missing or Pro is inactive, TelefonX temporarily uses the default ringtone. Use Preview Audio before saving.

Open Data & Diagnostics › Connection Help and click Technical Options … for the line. Change these values only when instructed by the provider:

Option Purpose
Authentication Name Separate identifier; empty uses the SIP username
Registrar Separate registration server; empty uses Domain / Server
Outbound-Proxy Optional proxy as a host or Host:Port
Registration: … Seconds Adjustable from 60 to 3,600 seconds
Require SRTP Requires encrypted media and is available only with TLS
G.711 Only Compatibility mode for older phone systems
Enable ICE Assists connection discovery in suitable networks

STUN and TURN servers cannot be configured in the current version. TelefonX normally selects the best shared codec automatically.

After network, VPN, or wake changes, TelefonX attempts to restore registration automatically. If necessary, choose Phone › Reconnect Lines or use Rebuild SIP Connections under Data & Diagnostics.